Guidance relating to Coronavirus (COVID-19)

Last updated: 9th July 2020 

At Ullapool Holiday Homes our first priority is the safety and wellbeing of our visitors, We are a small independent local business and doing our utmost for cottage owners, housekeepers and our community. 

As we work towards reopening tourism in Scotland we would like to thank all customers and owners who have been understanding and worked with us during the challenging past months.

On 9th July the First Minster stated that the tourism sector as a whole will reopen on 15th July,

Ullapool Holiday Homes will reopen on 17th July 2020. We have taken this decision to be fully prepared for welcoming visitors back. Its been a few months of lockdown so we are refreshing the cottages. We are busy doing risk assessments of each property, training housekeepers in correct useage of disinfectants and providing certificated C-19 cleaning training courses. 

Any self-catering unit seeking to open must fulfil and adhere to strict criteria and evidence based risk assessment.

Ullapool Holiday Homes has been awarded the 'Good to Go' certificate as we will be adhering to official Government and sectoral guidance, we are also promoting the local Safe for All Charter.

Ullapool is a small community, we will be asking visitors to agree to a Safe for All Charter and not to travel if they have any signs of being unwell. 

Our booking calendars are completely up to date, it is a live booking system - all availability is correct. Due to the intensive cleaning and disinfecting between guests we will not be accepting short breaks until end of October.

Please read the following information as you may find your answer here before calling the office. If you need to contact us please call 01854 666228 or 07788 643062 the office is open Monday to Friday 9am-5pm Saturday 9am-12noon Sunday closed.

Otherwise please email This email address is being protected from spambots. You need JavaScript enabled to view it. quoting your booking reference and arrival date, we will aim to respond to each enquiry as soon as possible. 

Cancellations

We would ask that in all circumstances of a cancellation, you first contact your insurance provider. 

Balance Payments

For any upcoming balances, we are being flexible and have changed balance payments to 2 weeks before arrival allowing guests time to make informed decisions on whether to travel.

Confidence

You can book with confidence with Ullapool Holiday Homes but please be aware we cannot be held responsible for events outside of our control.

Future Bookings

We are of course still open for business for future bookings. Availability in 2021 is becoming limited for some properties as many 2020 bookings have been postponed to 2021.

We are looking forward to welcoming guests again when we open.