Coronavirus (COVID-19)

18 January 2022

For current information visit the Scottish Government website – here

In Government introduce lockdown restrictions which affects the holiday home or your location, you can request a change of date or receive a refund, less a £30 administration fee.

If you are required to self isolate we will aim to work with you to offer a rescheduled booking date, the holiday must be taken within 12 months and will be at the advertised rates. We may request evidence.

If you decide to cancel your holiday as you do not wish to travel our normal T&C’s will apply.

Check-in times

With the additional cleaning requirements that housekeepers are undertaking, your check-in and check-out times may have changed - please check your latest communications from us for the most up to date times.

During Your Stay

Remove shoes, we suggest you bring indoor footwear / slippers.

Wear a face mask where required, bring hand sanitizer with you and if you wish any additional antiviral cleaning products you wish to use.

Returning to the property after a day out

Wash your hands for 20 seconds – every time you come back to the property.

Guests

You are not permitted to invite additional guests back to the property.

When you depart

We require you to strip your used beds when you leave:

• Place in the provided laundry bags - linen, towels, bathmats, t-towels / oven gloves as provided, use a second laundry bag if required.
• Make sure that all crockery, cutlery and glasses have been washed in hot soapy water or through the dishwasher.
• Open a window/s, just enough to have air flow through.
• Empty all your bins, tie the tops and put into the green wheelie bin.
• Put all recycling into the blue wheelie bin.
• Take all glass to the designated disposal point.
• Remove all your food.
• Leave house clean and tidy.

Return keys to the key safe or specified place.

Thank you for your cooperation.

If you cancel your holiday not affected by covid restrictions normal Terms and Conditions will apply.

If you have questions please contact to discuss, we are happy to help. Please contact by email to info@ullapoolholidayhomes.com or phone during office hours to 01854 666 228 / 07788 643 062

Cleaning Protocols

Cleaning and disinfection protocols have been passed to all housekeepers. We will send a pre occupancy agreement to all guests, pre-arrival, to help keep everyone informed and safe.